Effective Date: March 2026
Contact: info@hushbox.co.uk
Company: LARA KAY AND SONS LIMITED (Trading as HushBox)
1. WHO WE ARE
This website (www.hushbox.co.uk) is operated by LARA KAY AND SONS LIMITED, a company registered in England and Wales. We are the “data controller” of the personal information we collect about you.
| Registered Company Name | LARA KAY AND SONS LIMITED (Trading as HushBox) |
| Registered Office Address | Office 1, 2 Park Lane, Hemel Hempstead, England, HP2 4YJ |
| Company Number | 16926742 |
| Data Protection Contact | info@hushbox.co.uk |
2. DATA WE COLLECT & WHY
We collect information to fulfill your orders and provide the HushBox experience.
* Identity & Contact Data: Name, delivery address, and email. (Required to fulfill your contract).
* Transaction Data: Details of products you have purchased and payment methods. (Required for tax and accounting).
* Technical & Usage Data: IP address and how you use our site. (Legitimate interest in securing and improving our website).
* TikTok Interactions: If you opt-in to “Rip or Ship,” we collect your TikTok username to identify you during the Live broadcast.
3. TIKTOK LIVES & “RIP OR SHIP”
HushBox is a community-driven brand. If you choose the “Rip or Ship” option at checkout:
* Public Disclosure: You consent to your first name and TikTok username being mentioned during a TikTok Live broadcast.
* The Reveal: If you choose “Rip,” you consent to your parcel being opened and its contents shown to a public audience on TikTok.
* Privacy: If you do not opt-in at checkout, your order will be packed privately, and no personal data will be shared on social media.
4. HOW WE SHARE YOUR DATA
We never sell your data. We only share it with trusted partners required to run our business:
* Courier Services: Royal Mail or DPD (to deliver your parcels).
* Payment Processors: PayPal (to securely process payments).
* Technical Providers: WooCommerce and our hosting provider.
* Legal Authorities: If required by UK law or to protect our legal rights.
5. DATA RETENTION
We do not keep your data longer than necessary:
* Order Records: We retain transaction data for 6 years following the end of the financial year to comply with HMRC tax requirements.
* Marketing Data: We keep this until you unsubscribe or withdraw your consent.
6. YOUR LEGAL RIGHTS
Under UK GDPR, you have the right to:
* Access: Request a copy of the data we hold about you.
* Rectification: Ask us to correct any inaccurate information.
* Erasure: Ask us to delete your data (where we are not legally required to keep it for tax purposes).
* Withdraw Consent: Change your mind about marketing or TikTok Live appearances at any time.
To exercise these rights, please email info@hushbox.co.uk. We will respond within 30 days.
7. COOKIES
Our website uses “cookies” to remember your cart and improve your experience. You can manage your cookie preferences through your browser settings or our on-site cookie banner.
8. COMPLAINTS
If you have concerns about how we handle your data, please contact us first so we can resolve it. You also have the right to lodge a complaint with the Information Commissioner’s Office (ICO) at ico.org.uk.